Account and Data Deletion
Delete in the app
Open Us Back Then, go to Settings and select Delete account.
Request deletion by email
If you cannot use the app or need to make an additional deletion request, contact radius-chat@naver.com.
Data deleted
Account details, email address, nickname, profile details, location information, and chat and request data.
Purchases and retained records
Remaining strawberries are lost and cannot be transferred to another account. Store payments are not automatically refunded. If you need a refund, use the refund process of the Apple App Store or Google Play that processed your payment before deleting your account. Minimum purchase-verification and deletion-processing records may be retained separately under the retention criteria in the Privacy Policy to meet legal retention obligations, prevent duplicate credits or abuse, and handle refunds or disputes.
Processing time
Requests received by email are processed within 7 days after identity verification.